Four Levels of
Intervention
Each engagement is tailored to the specific operational needs and stage of recovery. We diagnose, intervene, stabilise, and step away.
HRX Snapshot
A focused diagnostic engagement designed to provide clarity and direction.
Investment
KES 75,000 plus VAT
Timeline
Within 7–10 days
Includes
- Operational review and reconnaissance
- Service flow and guest experience assessment
- Team structure and leadership alignment review
- Cost, menu, or process analysis
Deliverables
- Clear verbal feedback
- Concise written summary
- Prioritised recommendations
HRX Reset
A hands-on, time-based intervention to correct systems, realign teams, and restore operational confidence.
Investment
KES 250,000 plus VAT
Timeline
14–30 days
Includes
- Onsite operational intervention
- Service retraining and process correction
- Leadership support and alignment
- Workflow simplification and accountability reset
Deliverables
- Stabilised operations
- Embedded changes
- Operational structure
- Corrected roadmap
HRX Support
Measured oversight to ensure changes hold and leadership teams operate independently.
Investment
KES 300,000 per month plus VAT
Timeline
Monthly on Demand
Includes
- Scheduled check-ins
- Service alignment and refinement
- Transition support and structured exit
HRX Leadership Support
Interim executive or GM-level leadership during periods of transition or instability.
Investment
KES 400,000 per month plus VAT
Timeline
As needed
Includes
- Senior operational oversight
- Transitional/interim leadership
- Team and system stabilisation
- Mentorship and handover support
Not sure which service fits? Start with a conversation.
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